The hesitation of people to speak up in a public forum can have its roots in multiple reasons, from being embarrassed, to facing retribution, to disclosing ignorance, or to even just plain shyness.
In organizations, and especially in meetings, it becomes the duty of the leadership to encourage everyone to be expressive and to contribute to the process, no matter how trivial they may feel their item to be.
By the leadership clearly stating that all input received will always be evaluated with proper care and respect, many of the fears of expressing oneself in public are greatly diminished.
For those who have opinions and are still reluctant to express themselves, it is worthwhile to mention that issues that go unaddressed may lie dormant and not surface until too late. One word or one question heard today may proactively stave off a disaster later.
It also helps to underscore that it is usually the questions and issues that go unattended which can escalate into problems later, finally surfacing issues not from within, but rather from clients.
Capt. Picard's comments on a ship's best performance being derived from the shared thoughts of its crew and officers easily translate to fit the functions of an organization and its staff and management.
Back to lessons in Leadership
Disclaimer: This website is not associated or endorsed by Paramount Pictures or CBS Studios Inc., the owners of the Star Trek trademarks, related marks and copyrights. References to Star Trek material on this web site complies with the Fair or Acceptable Use Principle established in the U.S. and International copyright law for the purposes of review, study, criticism and news reporting. No copyright infringement is intended by this website. All original work provided on this website is the sole copyrighted property of TrekAcademy.com and may not be reproduced in any form without the express written permission from TrekAcademy.com.