A sign of a good manager is to always inspire initiative and encourage outside-the-box thinking in others. However, a manager should never let the actions of those goals ever overshadow the manager's own leadership authority position and responsibilities within the group.
In the end, it is the manager who is responsible for the success or failure of the group, not the individuals within the group.
The management structure serves the purpose of establishing protocols by which tasks and assignments are performed. Adherence to delivery deadlines, rules of conduct, methods of operations all fall under the leadership of the management. Violation of these standards by any staff member, based on their independent individual decisions, can and will most often cause unwanted disruption within the group.
No one is recommending engaging in military style regimentation (that is, in any non-military organization); however, allowing staff to make their own decisions and orders, without management involvement and oversight on anything which impacts others in the company or the company itself is a disastrous move.
Shelby is lucky Riker didn't reduce her in rank immediately as penalty for not following orders properly.
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