One of the most fulfilling tasks of management is the act of mentoring.
The process of teaching the technical and procedural functions of assignments to staff is an academic process, and they can be easily accomplished with instructional guides and perhaps some personal tutoring when required.
However, it is a totally another matter when managers step up to mentor their staff. There are no written rules or manuals for this function.
To mentor someone is to relate personal knowledge that has been acquired through experience; to highlight nuances in organizational behavior that is not written in the Company Policies manual; to impart wisdom in exercising proper judgment; and above all, to motivate and bring forth within the individual being mentored, qualities, attributes and strengths they perhaps already possess within themselves, but of which they were not yet aware.
Worf is the iconic mentor here, teaching the student to overcome their inhibitions, reluctances and timidity in standing up for themselves in the face unjust treatment.
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