TrekAcademy


Lesson 024: Atmosphere of confrontation
TV Series: Star Trek - The Next Generation
Season/Episode: 6/26 ('Descent: Part One')

[Scene]

Admiral Nechayev of Starfleet is due to arrive on board the Enterprise. Capt. Picard has had differences of opinions with the Admiral in the past and a certain amount of tension exists between them.

Riker is, therefore, understandably surprised when he sees that Capt. Picard has prepared the Admiral's favorite dishes for the meeting.

Capt. Picard explains to Riker that they do not have to like the Admiral, but they do have to follow her orders and maintaining an atmosphere of confrontation serves no constructive purpose.

[Lesson]

While disagreeing with the opinions, and even the decisions of upper management, is always everyone's prerogative, we should never let the 'disagreement' turn into a 'disconnect' with our upper management.

Rules, protocol and tier level management structures all serve the purpose of keeping an organization functioning properly and efficiently. It is our acceptance and respect for these conditions that keeps everything running smoothly.

Disagreeing with upper management decisions should always be done in accordance to protocol, and always devoid of any emotional issues rooted in our personal ego.

In the face of differing opinions, we must relinquish to the decisions of upper level management.

To establish any adversarial relationship with upper management is to commit career suicide.

If we find upper management's opinions and decisions are so totally against our personal beliefs, that we are unable to perform under their conditions, it is better for us to resign than to continue the losing battle in trying to impress our viewpoints upon the management.

One may hold their Upper management in low esteem as individuals with very little redeeming values; however, one must not let that translate into disrespecting their positions within the organization.

Instead of focusing on areas of disagreement, we need to try to find common grounds where we both can share the same views with regard to the organization and the work.

Capt. Picard is absolutely right is saying that we don't have to like our management (or for that matter our peers) - we just have to work with them.

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