[Lesson]
There are times in the art of negotiations, when civility may be misconstrued as servility.
While we must always be in control of our emotions during negotiations and ensure that we not let our pre-conceived notions or prejudices be reflected in our reactions or remarks, it is crucial that we not back down from any gauntlet cast down before us in challenge. To do so would be to show weakness and assume a submissive posture in the negotiations.
If the opposing party in negotiations is culturally prone to using cursing or some other action which we may find objectionable or repulsive, then before entering into any discussions, we must first make an overt decision on our rules of conduct by asking ourselves a very simple question.
Are the goals of the negotiations beneficial or profitable enough for us to engage the opposing party in dialog – at their level?
If it is, then we must be willing to comply by their standards and match them tooth for tooth, nail for nail, and curse for curse...and like Capt. Picard, it would behoove us to first learn their language, both formal and colloquial.
Back to lessons in Management
Disclaimer: This website is not associated or endorsed by Paramount Pictures or CBS Studios Inc., the owners of the Star Trek trademarks, related marks and copyrights. References to Star Trek material on this web site complies with the Fair or Acceptable Use Principle established in the U.S. and International copyright law for the purposes of review, study, criticism and news reporting. No copyright infringement is intended by this website. All original work provided on this website is the sole copyrighted property of TrekAcademy.com and may not be reproduced in any form without the express written permission from TrekAcademy.com.